Front Office
Our Front Office teams are the welcoming face of our hotels. They handle reservations, enquiries, check-ins, concierge services, luggage and porter services and create a warm and memorable stay for our guests.
Millennium Hotels and Resorts has a proud 30-year history of owning and operating hotels in New Zealand. As part of a global business with 120 hotels around the world, we have 16 properties in New Zealand including the Grand Millennium, Millennium, M Social, Copthorne and Kingsgate Hotels, offering diverse hotel styles and locations to suit guests of every kind. You can learn more about Millennium Hotels and Resorts here.
Each of our departments play a vital role in delivering exceptional guest experiences and contributing to the overall success of our hotels. Below you can explore the career opportunities we have on offer across our departments.
Our Front Office teams are the welcoming face of our hotels. They handle reservations, enquiries, check-ins, concierge services, luggage and porter services and create a warm and memorable stay for our guests.
Our Food & Beverage teams encompass a wide range of dining experiences within our hotels, from restaurants and bars to banquets and room service. They focus on delivering exceptional dining experiences and attentive service.
Our Housekeeping teams are responsible for maintaining cleanliness, order, and comfort throughout our hotels. They ensure that guest rooms, public areas, and facilities are spotless, well-stocked, and visually appealing.
Our Kitchen teams are the heart of culinary excellence, where talented chefs and kitchen staff create unforgettable gourmet experiences. Their expertise covers culinary production, pastry and bakery, banquet kitchen, and cold kitchen.
Our Operations and Management teams oversee the functioning and performance of our hotels. They ensure seamless operations, guest satisfaction, quality control, and lead our hotel teams.
Our Conference and Events teams handle the planning and execution of events, conferences, weddings, and other special occasions. This department works closely with clients to create memorable experiences and ensure seamless event operations.
Our Maintenance teams are responsible for ensuring the proper functioning and upkeep of our hotels’ physical infrastructure. This includes managing repairs, performing preventative maintenance, and maintaining a safe and comfortable environment for guests and employees.
Our Support Office is the central hub for our Finance, IT, HR, Sales and Marketing teams who work behind the scenes to support our hotels. They get to work on a variety of projects and collaborate with our hotel teams to enable them to focus on delivering great experiences to our guests.
Besides a great team of people to work with, we believe in rewarding our people to support their wellbeing and career progression.
Enjoy employee rates at our hotels within New Zealand and 50% off all food and beverage. We offer discounted rates to your friends and family too!
Our Hotel teams are provided free meals while they are working full shifts.
We offer flexibility of days and rosters to suit your lifestyle.
To support your wellbeing we offer discounted health, dental and eye care as well as access to an Employee Assistance Programme (EAP).
We have recognition programmes that reward team members achievements as well as a long service leave bonus after every 5 years in service.
Access a wide range of discounts and benefits from our partner providers and retail outlets.
We offer a wide range of learning and development opportunities including on the job training, apprenticeships, and access to leading hospitality training platform Typsy. We also run a one-year Hotel Management Trainee programme that offers hands-on experience, mentoring, and practical training across different departments in our hotels.